# Support

#### Try out our brand new Filament Preset Downloader!  

{% embed url="<https://polymaker3d.github.io/Polymaker-Preset/>" %}
Launched as of 2/11/26
{% endembed %}

## Legacy Profiles

Printer profiles can be broken down by material and printer by selecting the exact materials on the left sidebar.

Instructions on how to import a profile are [HERE](/the-basics/3d-slicers/importing-a-profile-into-slicer.md).

Can't find the profile you are looking for? You can [Request a Profile](/polymaker-products/printer-profiles/profile-preset-request.md).  We will be determining which profile we need to make next based on responses to this form. &#x20;

Please also join our very active [Discord](https://discord.polymaker.com/) where thousands of members may have already made the profile you need.

***NOTE FOR ALL PROFILES:** These profiles were made to create successful prints for the user who created them - but every model may need tweaks to create the best print possible.  If you have any upgrades or changes to your printer - you may need to tweak the below profiles as well.*

## PolySupport™ for PLA

{% tabs %}
{% tab title="Bambu Lab" %}

{% endtab %}

{% tab title="Creality" %}

{% endtab %}

{% tab title="Prusa" %}

{% endtab %}

{% tab title="Ultimaker" %}

{% endtab %}

{% tab title="Others" %}
{% file src="/files/i7Ouaqu9nfFnreI2dvBC" %}
For Raise3D Pro3 Series using IdeaMaker - Created by Raise3D
{% endfile %}

{% file src="/files/EsIhBCiY2ojW7BGJc3IY" %}
For Raise3D E2 using IdeaMaker - Created by Raise3D
{% endfile %}

{% file src="/files/QI2Gqusvbj7pNT9hxt0n" %}
For Raise3D Pro2 Series using IdeaMaker - Created by Raise3D
{% endfile %}

{% file src="/files/bXm4giyHZw3iFfuCODHF" %}
For Raise3D N Series using IdeaMaker - Created by Raise3D
{% endfile %}
{% endtab %}
{% endtabs %}

## PolySupport™ for PA12

{% tabs %}
{% tab title="Bambu Lab" %}

{% endtab %}

{% tab title="Creality" %}

{% endtab %}

{% tab title="Prusa" %}

{% endtab %}

{% tab title="Ultimaker" %}

{% endtab %}

{% tab title="Others" %}

{% endtab %}
{% endtabs %}

## PolyDissolve™ S1 (PVA)

{% tabs %}
{% tab title="Bambu Lab" %}
{% file src="/files/SK9HIV93kPs2Da109FdO" %}
3MF File with Generic PLA - For Bambu Lab X1C using Bambu Studio - Created by Arthur Belanger
{% endfile %}
{% endtab %}

{% tab title="Creality" %}

{% endtab %}

{% tab title="Prusa" %}

{% endtab %}

{% tab title="Ultimaker" %}

{% endtab %}

{% tab title="Others" %}

{% endtab %}
{% endtabs %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://wiki.polymaker.com/polymaker-products/printer-profiles/legacy-profiles-by-material/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.